Are you having trouble explaining your problem to tech support, but they can’t get to your computer? Are you wanting to make a step-by-step tutorial for a client, demonstrating how to use a web interface?

You can use Problem Steps Recorder, a tool provided by Microsoft in Windows 7 & 8 releases.

Access Problem Steps Recorder by going to the start menu search bar and type in “psr”.

Press “Start Record” and the Problem Steps Recorder will take snapshots of each event you do until you press “Stop Record”. The program will then ask you to choose a save location where it will create a .zip file with an HTML document inside it. Email it to whomever you wish or keep for later use.