Workstation Management

Workstation Management

rhinotech’s workstation management service controls your PC and laptop issues by monitoring, maintaining, and supporting your devices. The service reduces downtime, improves system performance, updates your software, overcomes a lack of in-house IT resources, and keeps your PCs and laptops operating at peak performance.

As mentioned before, the Workstation Management service consists of three areas:

Monitoring, Maintenance, and Support.

Monitoring encompasses constant health checks 24 hours a day and seven days a week. It identifies issues early so that the issues are easily solved before they become major problems. Naturally, this service keeps your workstations running, so you can focus on your business.

Maintenance includes performing updates and upgrades automatically. Maintenance is also responsible for improving laptop and PC performance, which aids workers in working more efficiently, potentially resulting in a more profitable organization.

Support combines areas of monitoring and maintenance, and also reduces downtime.

This three-step service attends to anti-virus issues, disk space, networking, security, email systems, and hardware.

Are you curious about our business practices?

rhinotech a Managed Technology Service Provider for businesses large and small announced on August 26th, 2014, it had received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.

“Earning this credential identifies rhinotech as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA. “This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.

The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service.

“Earning the CompTIA Managed Service Trustmark is a huge achievement for us at rhinotech. We strive to educate our clients and further our services ensuring we can accommodate our clients. Essentially, going through the process of being audited by CompTIA has shed some light on a few areas we can improve on, which helps improve our company’s services. Most importantly this displays that we are competent in providing Managed Technology services.
Danny Peter, President/CEO

To earn the CompTIA Managed Services Trustmark, rhinotech was evaluated on several aspects of their business operations, including organizational structure, technology tools and systems they utilize, standard operating procedures and IT service specific activities. The company also committed to abiding by a code of conduct and provided customer references.

Additional Purchasing Concerns?

We also have several vendors that we do business with on a daily basis, so, when you are ready to purchase new equipment, we will give you the best possible price that we can provide. Whether you are in the market for a new server, desktop, laptop, firewall, printer, or anything else you may need, rhinotech® can become your primary point of contact for all your IT and purchasing needs.